24 HR PHARMACY PRIVACY POLICY

24 HR Pharmacy takes your privacy and security very seriously. We only collect the personal information necessary to provide you with the services you have requested. We will only keep your information for as long as necessary to process your order, process any applicable refunds, respond to any complaints/feedback, or to provide you with promotional information you have subscribed to.

We take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of your personal information, including encrypting your information to applicable industry standards.

We will not share your information with any third parties unless it is necessary to do so in order to provide the services you have requested with your consent or if we are required to do so by law.

You have the right to access, rectify, erase, restrict, transport, and object to the processing of personal data, where this data is not required to be retained by law. You may also withdraw your consent to the processing of your personal data at any time.

If you have any questions or concerns about your privacy, please contact us on hello@24hrpharmacy.co.uk

What personal information do we collect?

We collect the following types of personal information from you:

• Contact information: Your name, email address, mailing address, and phone number.
• Payment information: Your credit card number, billing address, and shipping address.
• Prescription information: Your medication name, dosage, and quantity, as well as the name of your prescribing physician.
• Medical information: Your allergies, drug interactions, and health conditions.
• Other information: We may also collect other information about you, such as your browsing history, purchase history, and demographics.

How do we use your personal information?

We use your personal information to:

• Process your orders and deliver your medications.
• Provide you with customer support.
• Send you important notifications about your prescriptions and orders.
• Improve our website and services.
• Conduct research and develop new products and services.
• Market our products and services to you, if you have consented to receive marketing communications.

How do we protect your personal information?

We take your privacy seriously and have implemented a number of measures to protect your personal information, including:

• Encrypting your personal information in transit and at rest.
• Using firewalls and other security measures to protect our systems from unauthorized access.
• Conducting regular security audits.
• Training our employees on privacy and security procedures.

How do we share your personal information?

We share your personal information with the following third parties:

• Our service providers: We share your personal information with our service providers, who help us to process your orders, deliver your medications, and provide customer support. These service providers may include shipping companies and payment processors.
• Our business partners and associates: We share your personal information with our business partners, who help us to develop and market new products and services. These business partners may include pharmaceutical companies and healthcare providers.
• Government agencies and law enforcement: We share your personal information with government agencies and law enforcement, as required by law. This may include sharing your information to comply with a subpoena, court order, or other legal process.

Your choices

You have the following choices regarding your personal information:

• You can choose to opt-out of receiving marketing communications from us. You can do this by clicking on the unsubscribe link in any marketing email we send you.
• You can request to access, correct, or delete your personal information. To do this, please contact us using the contact information below.

GDPR guidelines

We comply with the following GDPR guidelines:

• We only collect and use personal information that is necessary for our legitimate business purposes.
• We only collect and use personal information with your consent.
• We provide you with clear and concise information about how we collect and use your personal information.
• We give you control over your personal information, including the right to opt out of receiving marketing communications and to request access to, correct, or delete your personal information.
• We protect your personal information from unauthorized access, use, or disclosure.

Contact us

If you have any questions about this Privacy Policy, please contact us at hello@24hrpharmacy.co.uk

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you by posting a notice on our website or sending you an email.

Additional information for patients

As a patient, you have the following rights under the GDPR:

• The right of access: You have the right to access your personal information that we hold.
• The right to rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• The right to erasure: You have the right to have your personal information erased in certain circumstances.
• The right to restrict processing: You have the right to restrict the processing of your personal information in certain circumstances.
• The right to data portability: You have the right to receive your personal information in a portable format and to transmit it to another controller.
• The right to object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us on hello@24hrpharmacy.co.uk

We hope this privacy policy is clear and concise. If you have any questions or concerns, please do not hesitate to contact us.